Terms and Conditions - Gardener Surbiton
Welcome to Gardener Surbiton. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging our gardening services.
1. Scope of Services
Gardener Surbiton provides a wide range of gardening and landscaping services to ensure your outdoor spaces are well-maintained and aesthetically pleasing. Our services include but are not limited to:
- Garden maintenance
- Landscape design and installation
- Planting and pruning
- Weed control and lawn care
- Hardscaping services
- Seasonal clean-ups
2. Appointments and Scheduling
To ensure timely and efficient service delivery, Gardener Surbiton operates on a scheduled appointment basis. Customers may book services through our online platform or by contacting our customer service team. We strive to accommodate your preferred schedule; however, availability is subject to confirmation based on current bookings.
2.1 Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
3. Payment Terms
Payments for services rendered are due upon completion of the work unless otherwise agreed upon in writing. We accept various payment methods, including credit/debit cards, bank transfers, and cash payments. All invoices must be settled within 14 days of receipt.
3.1 Late Payments
Late payments may result in additional charges and the suspension of services until outstanding balances are cleared.
4. Liability and Insurance
Gardener Surbiton is committed to providing high-quality services. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. We carry comprehensive liability insurance to cover any potential damages directly caused by our operations.
4.1 Damage to Property
In the unlikely event of damage to your property during service delivery, please notify us immediately. We will assess the situation and undertake necessary measures to rectify any issues caused.
5. Customer Responsibilities
To facilitate effective service delivery, customers are expected to:
- Provide access to the property at the agreed-upon times
- Communicate any specific requirements or preferences
- Ensure pets are secured or confined during service provision
- Maintain clear pathways and access points
5.1 Preparation for Services
Depending on the nature of the service, certain preparations may be necessary. Gardener Surbiton will inform you in advance if any specific arrangements are required.
6. Intellectual Property
All content provided by Gardener Surbiton, including designs, plans, and written materials, are the intellectual property of our company. Unauthorized use or distribution of our content is prohibited.
6.1 Use of Materials
Clients may use the materials provided for personal purposes related to their gardening projects. Commercial use requires explicit written consent from Gardener Surbiton.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the practices described in our privacy policy.
7.1 Data Protection
Gardener Surbiton employs robust security measures to ensure your data is protected against unauthorized access, alteration, or disclosure.
8. Termination of Services
Either party may terminate the service agreement with prior notice as specified in the cancellation policy. Upon termination, customers are responsible for paying any outstanding fees for services rendered up to the termination date.
8.1 Effect of Termination
Termination of services does not absolve the customer from fulfilling payment obligations for services provided prior to termination.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Surbiton operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
9.1 Dispute Resolution
We encourage amicable resolution of any disputes. If a resolution cannot be reached, disputes will be settled in accordance with the governing law and related legal procedures.
10. Amendments to Terms and Conditions
Gardener Surbiton reserves the right to modify these terms and conditions at any time. Any changes will be communicated to customers through appropriate channels, and continued use of our services constitutes acceptance of the revised terms.
10.1 Notification of Changes
Customers will be notified of significant changes to the terms and conditions. It is the responsibility of the customer to review these terms periodically to stay informed about any updates.
11. Force Majeure
Gardener Surbiton is not liable for any failure or delay in performing services due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
11.1 Impact of Force Majeure
In the event of a force majeure, we will make reasonable efforts to reschedule services or provide alternative arrangements. However, we are not responsible for any inconvenience or additional costs incurred as a result.
12. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12.1 Invalid Provisions
Any invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.
13. Entire Agreement
These terms and conditions constitute the entire agreement between the customer and Gardener Surbiton regarding the use of our services, superseding any prior agreements or understandings.
13.1 Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.